Ethics in Advertising

No, no, no. That's not a contradiction in terms!
Although I'll be the first to admit that ethics are a tad less than obligatory in political advertising, in fact, the most successful political ad campaigns avoid them altogether. But what works in political advertising, doesn't work so well with any products or services that people can touch, judge and experience immediately for themselves.
Lying in politics, however, is such a time-honored tradition that Plato spoke of it as necessary to diplomacy. Today, lying politicians are the bread and butter of comedy. Stand-up comics could not exist without them. 
Why do politicians envy ventriloquists?
    They can lie without moving their lips.
What do you call a politician who swears to tell the truth?
    A liar.
How can you tell when a politician is lying?
    His lips are moving.
The list goes on.
But something remarkable happened Tuesday, June 8, 2010. Two remarkably well marketed bundles of bamboozlery bombed at the polling booths.  Propositions 16 & 17, two corporate exercises in corporate greed, deception, half-truths, mistruths and home-spun charm, crashed and burned on impact.

Or as Greg Pruett, senior vice president of corporate affairs for PG&E reportedly explained in an article on baycitizen.org "While the election outcome hasn’t diminished our steadfast belief that citizens should have a vote in local government efforts to enter the electric utility business, we respect the decision voters made on this initiative." He failed to add that this initiative would have taken the right to majority rule away from those voters.  Ironically, if PG&E had been able to play by the rules they were pushing, their 47.5 percent of the vote would have been enough to stifle the majority’s will. Too bad.  So sad.
Surprisingly the effort that brought the $46 million PG&E juggernaut to its knees accomplished that miracle with a budget of barely $100,000. Similarly, the Mercury Insurance $16 million, attempt to reverse a 1988 consumer protection law, and allow them to manipulate premiums, was defeated with a tiny fraction of their bloated budget. So where did the corporations go wrong, or more importantly, where did the opposition go right?
First it seems the corporate troops went about a lie too far. They each used fake names, tried to hide behind populist rhetoric that they didn’t really understand, spent money like water or Meg Whitman (but I repeat myself). Then inexplicably, they defended their true goals openly in corporate stockholder documents accessible on the web. The opposition only had to point that out and make the truth even easier to find… not all that difficult in the digital “click-here” age. So even though voters (consumers) couldn’t actually touch, judge or experience products (arguments) with their own two hands, the bare facts were all-too-easy to find.
Lying is advertising is always a bad idea. That’s especially true if you have a product, and people are using it. There’s probably a reason they like it.  Which means there’s enough good to say about it, that you don’t have to lie. If you don’t believe me, ask your happier customers. And if you still feel like you have to lie, be sure to give some friends or family a box or two of crayons and construction paper to make your “Going Out of Business Sale” signs. Your competition, their customers and their lawyers will be only too happy to help.
Ethics is advertising is just good business. And... sometimes, not a bad idea in politics either.

To Dream The Practical Dream

Every product is a dream. A car is a dream of freedom and power. Lipstick is glamour. Running shoes are fitness and health. A Mac is… better than a PC. But how do you show the Scouting dream? And how do you tell the world?

The answer to both questions: a float in the Tournament of Roses Parade.

The Boy Scouts of America faced a dilemma. It was their 100th anniversary – a time to celebrate a hundred years of building character and responsibility in citizens and leaders alike. It was a perfect time to kick off the next century of Scouting. But they had to be practical. The economy was down. Donations were down. Programs that kids depend on were threatened. Yet the right message could help alleviate that. It The Boy Scouts could show the promise of Scouting in just the right way, people might see the value of investing in it. More kids might join. The trick is to find a way to make the most impact on the maximum number of people in the least expensive way possible.

Participation in the Rose Parade was the perfect choice. Where else could you get three minutes of National Broadcast time on ALL the major networks for free? Sure it costs money to produce the float, upwards of a hundred thousand dollars, but that’s well less than half of the cost of most commercials on network television. And when you calculate placement costs of $250,000 per 30 second commercial, three minutes is equal to a million and a half dollars worth of airtime for free. Plus there are a multitude of other hidden benefits for contributors as well as Scouts themselves.

The float is decorated almost entirely by volunteers, and there’s a waiting list of people who want to volunteer. In many cases, the volunteers, or the companies who donate to Scouting, pay for the privilege. It is a meaningful way for companies to reward select employees, and corporate executives get an opportunity to participate in the many Rose Bowl activities, including prime seating for the parade and attendance at the Rose Bowl itself. Luckily, this year, that privilege extended to attendance at the BCS game Thursday, January 7th.  It made "contributing" an even greater perceived value.
The boy scouts took this concept a step farther and used the opportunity to reward Eagle Scouts with the opportunity to march in the parade. The world wide audience not only got to see the symbolic representation of Scouting, they experience the pride of Scouts in their accomplishments. To make matters even better, the Boy Scouts' Centennial Celebration float won the Pasadena Tournament of Roses’ National Award.

The eagle scouts, even after 5 ¼ miles of marching, still stood tall as they carried the American Flags and flags of all 50 states in the precession. The proudly carried representations of all the merit badges that Scouts can earn. And the float itself symbolized the excitement that lies at the center of the tradition of Scouting. And the Scouts aboard the float, boys and girls alike, were excellent representatives, canoers smiled at waved at the cheering crowds. Riders pedaled their seed-encrusted bikes, and a scout still slid down a working zip line between two trees.

After almost a year after the Boy Scouts Board of Directors (including Marketing Committee head, Suzanne Marks, our CEO) had approved the initial designs, and almost 8 months of tireless fund raising, the Centennial Float had taken huge strides in accomplishing the Boy Scouts’ mission. New contributors had been brought into the Scouting organization, the centennial year celebration had gotten off to a memorable start, and Scouts all over Southern California had been given the memory of a lifetime.

For sheer advertising value, an award-winning symbol of Scouting excellence and adventure had been seen by over a million people along the parade route in Pasadena, and by over 40 million TV viewers in the US, and in more than 150 countries worldwide. The hundreds of volunteers and Scouts who worked on the project took home a special pride that they shared with family and friends. For Scouting it was a dream come true.

The next century of Scouting is off to a grand beginning.